If you’re dealing with employee paycheck history missing QuickBooks Desktop, especially after migrating to a new computer, you’re not alone. Many users of QuickBooks Desktop Pro Plus 2023 experience payroll visibility issues after restoring a backup or transferring company files.

You may notice:

• Employee checks not showing in QuickBooks Desktop
• Payroll history not visible in QuickBooks Desktop
• Payroll reports show checks but employee record does not
• QuickBooks Desktop Employee Center missing paychecks
• Missing employee paycheck history after restore

This guide explains why it happens and exactly how to fix it.

If you need immediate help, call 844-753-8012 for assistance.

Why Employee Paycheck History Is Missing in QuickBooks Desktop

The most common reason for employee paycheck history missing QuickBooks Desktop after moving to a new computer is incomplete migration or payroll configuration errors.

When you switch systems, QuickBooks Desktop Pro Plus 2023 requires:

• Proper backup restoration
• Payroll service reactivation
• Updated payroll tax tables
• Correct company file version

If any step is missed, paycheck data may not display properly.

Common Causes of Missing Employee Paychecks

Let’s break down the most common reasons behind this QuickBooks Desktop Pro Plus 2023 payroll issue.

1. Improper Backup Restore

If you used a portable file (.QBM) instead of a full backup (.QBB), certain payroll links may not restore properly.

This can result in:

• Employee checks not showing in QuickBooks Desktop
• Payroll history not visible in QuickBooks Desktop
• Employee center missing paychecks

Even though reports may still show totals.

2. Payroll Service Not Reactivated

After moving to a new computer, you must reactivate payroll:

1. Go to Employees > My Payroll Service > Manage Service Key
2. Verify the service is active
3. Download latest payroll updates

If payroll isn’t activated, paycheck history may not load correctly.

3. Data Damage or File Corruption

During migration, your company file may become slightly corrupted.

Symptoms include:

• Payroll reports show checks but employee record does not
• Missing paychecks in employee transaction list
• Incorrect year-to-date totals

Running Verify and Rebuild Data can often resolve this.

4. Filter Settings in Employee Center

Sometimes the issue is simply display filters.

Check:

• Date range filters
• Transaction type filters
• Employee status (active/inactive)

If filters are incorrect, it may look like QuickBooks Desktop employee center missing paychecks, when they are actually hidden.

5. Payroll Settings After Migration

Improper QuickBooks Desktop payroll settings after migration can prevent paycheck display.

Check:

• Accounting preferences
• Payroll item setup
• Employee wage settings
• Bank account mapping

Incorrect setup can disconnect paycheck records from employee profiles.

Step-by-Step Fix: Employee Paychecks Not Showing After Restore QuickBooks Desktop

If you’re experiencing employee paychecks not showing after restore QuickBooks Desktop, follow these steps carefully.

Step 1: Confirm You Restored the Correct Backup

1. Go to File > Open or Restore Company
2. Select Restore a Backup Copy
3. Choose a recent .QBB full backup file
4. Open and review payroll records

If you restored a portable file (.QBM), try restoring from a full backup instead.

Step 2: Update QuickBooks Desktop

Outdated software can cause payroll display issues.

1. Go to Help > Update QuickBooks Desktop
2. Click Update Now
3. Restart QuickBooks
4. Install updates

Using the latest release ensures payroll components function properly.

Step 3: Reactivate Payroll Service

For QuickBooks Desktop Pro Plus 2023 missing employee paycheck history, ensure payroll is active:

1. Employees menu
2. My Payroll Service
3. Manage Service Key
4. Verify status
5. Download latest payroll update

Without an active payroll subscription, historical checks may not load correctly.

Step 4: Run Verify and Rebuild Data

To fix possible corruption:

1. Go to File > Utilities > Verify Data
2. If errors appear, select Rebuild Data
3. Follow prompts
4. Reopen QuickBooks and check employee records

This resolves many cases where payroll reports show checks but employee record does not.

Step 5: Check Employee Center Filters

To view payroll checks in employee record QuickBooks Desktop:

1. Open Employee Center
2. Double-click employee name
3. Go to Transactions tab
4. Set date range to “All”
5. Remove filters

Sometimes missing paycheck history is simply a filter issue.

Step 6: Confirm Payroll Items Are Linked Properly

Go to:

• Lists > Payroll Item List
• Review wage items
• Ensure accounts are mapped correctly

Improper mapping can cause paychecks to appear in reports but not under employee transactions.

Payroll Reports Show Checks But Employee Record Does Not

This is one of the most confusing situations.

If payroll reports show checks but employee record does not, the issue may be:

• Damaged employee record
• Incorrect transaction type filter
• Inactive employee status
• Corrupted link between paycheck and employee profile

Try:

1. Making employee inactive
2. Saving
3. Making employee active again
4. Refreshing QuickBooks

If unresolved, deeper file repair may be required.

Call 844-753-8012 for professional assistance if needed.

How to Restore Backup Payroll History QuickBooks

If payroll data is truly missing:

1. Locate older backup (.QBB)
2. Restore to temporary location
3. Compare payroll reports
4. Identify missing periods
5. Merge or manually re-enter if necessary

Never overwrite your current file without verifying data first.

QuickBooks Desktop Payroll Settings After Migration Checklist

After moving to a new computer, always confirm:

✅ Payroll subscription active
✅ Tax tables updated
✅ Company file upgraded properly
✅ Payroll items mapped correctly
✅ Direct deposit settings verified
✅ Employee profiles active
✅ Bank accounts linked

Skipping any of these can trigger a QuickBooks Desktop Pro Plus 2023 payroll issue.

Preventing Missing Payroll Data in the Future

To avoid future problems:

1. Always Create Full Backup (.QBB)

Before transferring systems.

2. Use QuickBooks Migration Tool

Instead of manual file copying.

3. Verify Data Before and After Migration

Run Verify & Rebuild both times.

4. Update Payroll Immediately After Installation

Download latest tax table.

5. Keep Multiple Backup Copies

Store backups on:

• External drive
• Cloud storage
• Secure local folder

When to Seek Professional Help

If you’ve tried:

• Restore backup
• Update payroll
• Verify & Rebuild
• Filter adjustments
• Payroll reactivation

And employee paycheck history missing QuickBooks Desktop continues, the company file may require advanced repair.

At this point, it’s best to contact a QuickBooks specialist.

Call 844-753-8012 for expert support with:

• QuickBooks Desktop Pro Plus 2023 missing employee paycheck history
• Payroll history not visible QuickBooks Desktop
• Restore backup payroll history QuickBooks
• Employee checks not showing QuickBooks Desktop

Final Thoughts

If you’re experiencing employee paycheck history missing QuickBooks Desktop after moving to a new system, the issue is usually related to:

• Backup restoration errors
• Payroll reactivation
• File corruption
• Filter settings
• Migration setup problems

QuickBooks Desktop Pro Plus 2023 payroll issues after migration are common but fixable with the right steps.

Don’t ignore missing paycheck data — payroll accuracy is critical for compliance, tax filings, and employee trust.

For immediate troubleshooting and expert assistance, contact 844-753-8012 and get your payroll records restored properly.

Frequently Asked Questions

Why are employee checks not showing in QuickBooks Desktop after moving to a new computer?

Most commonly due to improper restore, inactive payroll subscription, or data corruption.

Why does payroll report show checks but employee record does not?

Usually caused by filter settings, damaged employee profile, or file corruption.

How do I view payroll checks in employee record QuickBooks Desktop?

Go to Employee Center > Select Employee > Transactions tab > Set date filter to “All”.

Can I recover missing payroll history?

Yes, by restoring a previous backup or repairing the company file.

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